(01) How do I place an order?
You may email us at a_dirtylittlesecret@yahoo.com.sg stating the item code you are interested in purchasing. Very soon after, we will send you an email notification with payment advice.
(02) What are they payment methods?
Payment are only in the forms of transfers to POSB/DBS and UOB banks. If the item is in stock and once payment is received, we will mail the item to you directly within 2 working days. We do not do meet ups and cash transactions.
(03) How much are the shipping charges?
If you are purchasing the items to be sent to a local(Singapore) address, there will be no shipping charges. It will be a value added service to the kind supporters out there. But if you would prefer it to be under registered postage, there will be an additional $2 charge. For overseas shipping please email us at a_dirtylittlesecret@yahoo.com.sg for more details. Prices may vary. Please also be reminded that Dirty Little Secret does not bear any responsibility towards any lost mails under normal postage handling.
(04) Is there a discount policy?
There will be no discount policy in Dirty Little Secret. However, we do have promotions from time to time and if you are in our mailing list, you will definitely be the first few to find out.
(05) What about an exchange policy?
All items are checked thoroughly for defects before sending out hence we are confident with our items and there won't be any exchange policy unless it is a wrong item.
You may email us at a_dirtylittlesecret@yahoo.com.sg stating the item code you are interested in purchasing. Very soon after, we will send you an email notification with payment advice.
(02) What are they payment methods?
Payment are only in the forms of transfers to POSB/DBS and UOB banks. If the item is in stock and once payment is received, we will mail the item to you directly within 2 working days. We do not do meet ups and cash transactions.
(03) How much are the shipping charges?
If you are purchasing the items to be sent to a local(Singapore) address, there will be no shipping charges. It will be a value added service to the kind supporters out there. But if you would prefer it to be under registered postage, there will be an additional $2 charge. For overseas shipping please email us at a_dirtylittlesecret@yahoo.com.sg for more details. Prices may vary. Please also be reminded that Dirty Little Secret does not bear any responsibility towards any lost mails under normal postage handling.
(04) Is there a discount policy?
There will be no discount policy in Dirty Little Secret. However, we do have promotions from time to time and if you are in our mailing list, you will definitely be the first few to find out.
(05) What about an exchange policy?
All items are checked thoroughly for defects before sending out hence we are confident with our items and there won't be any exchange policy unless it is a wrong item.
(06) How do I get into your mailing list?
Please send an email with the subject of Re:I wish to be a member of DLS! and for the next promotions or next stock-ups we are coming up with, smile and grin away with discount entitlements!
(07) Can I request for more pictures?
Sure you may. As our webby might not show close up pictures for some designs, if we do happen to have more pictures on hand, we will email you! So that you can be assured that you purchased the right item for yourself too.
For other questions and enquiries that cannot be found here, please send your mails to a_dirtylittlesecret@yahoo.com.sg
Have a good day!